Policy and Planning Administrator

  • Ref:3011
  • Date Published:2015-08-25
  • Consultant:Simon Goymer
  • Type:Permanent
  • Category:Public Sector
  • Location:West End
  • Salary:£25,000 - £27,000

Leading medical regulatory body requires an Administrator to provide administrative support to the Policy and Planning Team in relation to the maintenance and development of fitness to practise policy and to contribute effectively to the directorate’s administrative support team.


Assisting with some policy and planning projects as required and taking responsibility under supervision for specific projects.

Managing the Policy and Planning team’s documentation and organising team meetings to ensure the maintenance and development of fitness to practise policy.

Coordinating the Policy and Planning team’s correspondence work. This involves: logging new enquiries; sending acknowledgements and holding replies; allocating enquiries to team members for action; monitoring progress against agreed timescales for replying; issuing reminders if needed.

Preparing written responses to his/her own allocated enquiries in a timely way, ensuring responses are clear and accurate, in house style, and tailored to the needs of the audience.

Arranging internal and external meetings: preparing agendas, collating and circulating documents, formatting presentations and spreadsheets, and taking minutes.

Contributing to guidance development projects.

Providing procurement support to team members, as needed, in: processing invoices; making travel and/or accommodation arrangements; processing expense claims; or ordering group stationery in accordance with policies and procedures.

Providing diary management to the Assistant Director of Policy, Business Transformation and Safeguarding.

Working closely with other directorate administrative staff to contribute to the effective delivery of the directorate’s work.

Key skills:

Experience of providing administrative support within a policy development environment.

Sound analytical skills and an ability to work within a framework bound by statutory and other regulations and be able to interpret them and apply them appropriately.

Experience of providing administrative support for working groups and/or committees including the preparation of agendas, minutes and other supporting documentation.

The ability to arrange meeting schedules including the booking of meeting venues, catering and IT support.

Excellent IT skills. The post holder will work via the organisation’s Siebel-based information management system and will need to work to a high standard with Microsoft Word, Excel and Powerpoint.

Excellent organisational skills with proven ability to organise, manage and keep track of large volumes of documentation (electronic and physical documents).

The ability work closely with key contacts in other teams and within external organisations.

To be able to reply to correspondence using plain English and following the house style; providing concise replies that present the issues in a fluent and clear manner with content tailored to meet the needs of the audience.

The ability to proof-read and review the work of others, to ensure that final documents or presentations are to a high standard of accuracy, would be an advantage.

The post holder must have excellent communication skills and the ability to adapt their communication style accordingly.