Customer Service Consultant

  • Ref:3170
  • Date Published:2018-01-02
  • Consultant:Simon Smith
  • Type:Permanent
  • Category:Customer Services
  • Location:City
  • Salary:£25-30K
A rapidly expanding cloud based software company is looking for a permanent Customer Service Consultant. Key responsibilities as follows Collecting portfolio information to set new customers accounts up Training our new customers to ensure that they are using the software to it’s full potential and running their businesses successfully. Managing customer expectations throughout this process Providing general product support when required Essential Skills Experienced of working in an office based Customer Service environment on a consistent basis Enjoys problem solving Self-management and organisation Good team player Enjoys working with people to transform their business An attitude to take on ad-hoc tasks in a fast-paced environment